About Us

Harcourt White

We do what we say we’re going to do, simple.

Be the best and stand out from the rest. Always keep improving ourselves and our business, that’s our mind-set.

Here at Harcourt White we want to provide something different for our clients.
We want to work with both landlords and tenants to create a better property experience.

For our landlords we offer ‘Single Let Management’, and we also offer something unique and different, like our ’0% Fees – Guaranteed Rent’ service, and our ‘House in Multiple Occupation (HMO) and Multi-Let Management’ service.
All professional services that we offer our clients. Our aim is to make owning property easy, without stress and as hands-free as possible.

Let’s not forget what we offer our tenants – our experienced and dedicated property managers look after our tenants throughout their tenancy, not just at the start! One part of our service is we meet the tenants at the property on their move-in day, showing them key points about the property, including boiler function, stop cock location and what to do in emergencies – we don’t leave till our tenants are happy.

A bit about us

Running a successful property business is very important to us, but so is our community

We've been letting and managing property for over 10 years !

Property is our passion. We get out of bed each morning excited to do what we do.

Before creating Harcourt White time was taken to really think about what landlords want from their property agent, and what tenants expect service-wise. We felt it was important to focus on our clients... after all, if they’re not happy we don’t have a business!

After plenty of research, careful consideration, brainstorming, preparing and agreeing (and some disagreeing!) Harcourt White was created. From here the business plan, services, values, beliefs and vision were then created.

Cornwall's a small place... word gets round quickly here

Once we were up and running it wasn’t long before word spread and landlords wanted their properties managed.
We’ve had fantastic support to date, and we are truly thankful to our landlords for trusting us with their precious properties.

Starting this business and being responsible for people and properties was a big decision for us, a life decision.
Having now made the decision, and the financial investment into the systems and procedures, we believe Harcourt White is well on its way to becoming one of the most innovative, exiting property companies in Cornwall.

Yes, owning a HMO can be hands-free !

In short, Harcourt White is a letting agency and property management company that lets and manages properties, and has a specific House in Multiple Occupation (HMO) and Multi-Let management service.

For our landlords we aim to make owning a buy-to-let property, or HMO, as stress-free and as hands-free as possible (yes, owning a HMO can be hands-free!).

We don't just go on-and-on about ourselves...

We love property... and we love where we live too!
Running a successful property business is very important to us, but so is our community.

You'll notice we don't just go on-and-on about ourselves, we use our platforms to support Cornish events and other local businesses.
It's important to us - if our community is successful and thriving then everyone succeeds.

You can help other businesses by sharing our monthly blog on 'Things to do in Cornwall', share our Facebook posts about 'Places to eat in Cornwall' or even pledge to local business who are Crowdfunding or need small investments for their businesses.

We provide a fantastic service for tenants too...

Tenants like to live in properties that are well managed by an agent they can trust and cares for them.
We've had great feedback from our tenants about us, so we must be doing something right!

Hi, I'm Latoya, also known as 'the kiwi', and i've been working in the property industry all my adult life.

I started out as a Real Estate agent working for a well-known property investment company in New Zealand (which I loved!), where I worked with property investors, helping them find suitable properties that cashflow or with potential for development.

After a few years I decided to take my business to the next level, and incorporate selling family homes via Auction and Deadline Sale – this was not easy! But I really enjoyed the challenge and I learnt so much.

In 2009, during a St Patricks Day celebration in Christchurch, in a pub called ‘The Bog’ (a very cool Irish Bar), I met a Cornishman, and that was the beginning of the move to Cornwall for me.

Once in Cornwall, I wanted to get to work straight away, and I took a job within a Sales and Lettings corporate office. Now, coming from a different property-world in New Zealand, there were some ‘new’ things I experienced here; one thing was for the first time since I was 18 years old I was getting paid a wage! I’d always been on 100% commission within the property industry – if I didn’t work I didn’t earn – and I preferred it that way (very motivating).

I love. It wasn't long before my 'nosey' personality was asking landlords and tenants questions about the service they received within the property industry, their experience, what ideas they had for making things better.
I went to lots of landlords meet-up's and asked even more questions... and it wasn't long before I realised I could provide something different here and help solve some issues, and of course, get back to working on 100% commission, woohoo!

So I did! In 2012 I created my own property company, called Harcourt White – to date it’s been one of the most rewarding challenges in my career… by this I mean it’s been bloody hard work! But I have the best landlords, the tenants are amazing, my team are dedicated and passionate, and I get paid to do what I love.

I love. Anyone who knows me knows i'm absolutely obsessed with HMO's (Houses in Multiple Occupation). As well as running the business, I also set up and manage HMO's for landlords. It's a lot of work, but the returns are fantastic.

In February 2018 I took on an amazing team member, Kirsty Barrett, and in 2019 Rich Blake joined our ‘property crazy family’… business life is good!

Kirsty, Rich and I work for ourselves – this means we can see landlords and tenants any time of the day, week or weekend, and we love it!
But it’s more than that… we each have our own clients, meaning they have one dedicated point of contact for their time with us – tenants feel listened to, and landlords feel their investment is being controlled and looked after properly - this has been hugely successful for our business!

And for me as a business owner, my favourite thing is seeing Kirsty and Rich take on business, rent the properties and seeing their clients happy – this is all them. And they’re rewarded for all their hard work by keeping a large slice of the pie, and in my opinion, this is how it should be.

Harcourt White – property people with a difference. This is our motto, and if you give either of us a bell for a chat you’ll soon see why we chose this as our motto! We listen and do things differently to benefit our customers (which in turn benefits us!)

Look forward to catching up soon,
Latoya

A 'Brummie', 'Firefighter' and a 'Kiwi'

...making thier mark on the Cornish property scene

Hi, I’m Kirsty, I love property, it pretty much runs in my blood. I started out in this industry by working in the family property business based in Shropshire.

After 5 years of absorbing every bit of knowledge, and doing all aspects of running the business, (and surviving working with family!) I felt it was time to ‘fly the nest’ and do my own thing.

Looking for a lifestyle change I decided to head down to beautiful Cornwall - I spent so many fantastic holidays here as a child, relocating to Cornwall felt right.

I loved the property industry, and knew it well, so decided to stay within it and I took a job at a corporate agency – coming from a very hands-on business back in Shropshire I knew quite quickly that this just wasn’t for me. But, whilst working here I met a kiwi, and we’ve stayed in touch ever since.

After leaving the corporate job, I took a position within a local Cornish independent agency, which I felt much more happy in, as I could control a lot more of the day-to-day running of the business, like tradesmen quotes and sorting jobs, inventories, inspections etc.

I spent 6 years here, and had some really good times, but I wanted to move up within the company and have more responsibility, and really show how I can make more of a difference to the business and to our customers, landlords and tenants – but unfortunately, there just wasn’t enough room for me to spread my wings here, so I had to move on.

Remember that kiwi I mentioned above? Well, she had left that corporate agency and had been running her own company for a few years, and I really liked the sound of what she was doing, and what she was offering people – I was looking for a position I could make my own, and show landlords and tenants what I can do, and I felt a move to this company could give me that responsibility, and opportunity, I was looking for.

So, in February 2018, after many conversations, I decided to take the leap and join Harcourt White… and I’m SO glad I did!

Being a business owner I absolutely love the fact that I get paid for the work I do – if I don’t rent a property I don’t get paid – you can’t get any better motivation than that! I think my landlords like this style too. Landlords know that when they give me an empty property I’m in the same boat as them. I think my Landlords also like the fact that they only deal with me - one point of contact for them and for their tenants. And I get to pop round and visit the tenants on a regular basis, which makes them feel like they’re cared about too.

If you’re a landlord and like the sound of us and what we’ve created, please give me a call and we’ll have a chat about how I can help you and your portfolio.

Hope to speak to you soon,
Kirsty

One point of contact

When you're with Harcourt White you get one point of contact - a dedicated Propery Manager who knows their stuff!

Hi, i'm Rich, and I have been involved in property in Newquay and the surrounding areas since 2001.

After finishing education, I started out as an Apprentice Electrical Engineer with a local firm. Learning this trade has certainly helped out a lot over the years... my family and friends have definitely shared the benefits as well!

Looking to give something back to the community, I joined Cornwall Fire and Rescue Service as a Retained Firefighter at 18 years old, and i'm still employed there now. Amongst other training and shifts, this requires me to be 'on call' with a pager 24/7, responding to the station in Newquay.

So, back to 2001 and starting my career in property...

I secured a Sales Negotiator position with a corporate Estate Agents in Newquay. I absolutely thrived and knew this was the career I was meant to do!
The years passed by and I was promoted to Senior Negotiator, being one of the top performers in Cornwall.
I enjoyed valuing and selling properties; from chasing the sales right through to exchange of contracts.

Working at the Estate Agency encouraged me to get into property. I purchased my first flat, at Porth, which needed a lot of work, and so the renovations began! The flat next door came up for sale and I was able to purchase that as well, this then gave me the taste of property investment for myself.
Then, instead of buying and selling to move up the property ladder, I rented out the properties I bought and now have a portfolio of rental properties myself. So I know exactly how a landlord feels and any concerns they may have, along with the great benefits that can be had!

Eventually, I was offered a position in Residential Lettings, with a local independent agent. This included property rental valuations, tenant viewings and applications, property inspections, maintenance and... rent chasing! Never a dull moment in residential property.

My wife is a hair stylist and in February 2015 we jointly purchased The Hair Shop, at Chester Road, which we both manage.

I have known about Harcourt White since the early days, knowing Latoya and Kirsty for a few years now (Kirsty being my brothers Fiancé!). And, after a few discussions with them about expanding Harcourt White into the Newquay area, I have joined them as a Property Manager.

I love the Harcourt White motto of 'property people with a difference', and the personal experience that i'm able to offer as an individual Property Manager with you, the client. Meaning you'll deal directly with me - one point of contact with the one person you have trusted to look after your biggest investment.

I look forward to speaking to you and showing you how we do things differently here at Harcourt White,

Talk soon,
Rich

Harcourt White is an experienced team of property professionals, giving 100% effort to every aspect of the business.
We're motivated and committed to providing both landlords and tenants with a fantastic service.
We love what we do and we’re excited about the future.
Phone, email, join us on social media or come meet with us to be part of our journey.

Feel free to contact us for a chat about what we can do for you